Existing patients can sign in to message Lavena, request refills, view visit notes, complete intake or follow-up forms, pay invoices, and check upcoming appointments — all in one secure place.
First-time portal users will receive an invitation by email after your first visit is scheduled. Trouble signing in? Call 541-224-8110.
Four validated, public-domain questionnaires used in adult psychiatric care. Take one in a few minutes, print your results, and bring them to your first visit — or just take a look to see whether something might be worth a conversation.
These tools are screeners — not diagnoses. A clinical evaluation looks at the bigger picture and the things screening tools can’t see.
Book online at our scheduling page, or call 541-224-8110. You'll complete secure intake forms before the visit.
A comprehensive psychiatric evaluation. Long enough for a complete psychiatric evaluation without rushing.
Most plans don't require one. Some HMOs do — we'll help you obtain it at intake.
Oregon and Washington only. You must be physically located in one of these states during your telehealth visit.
If you're temporarily out of state, message us — we may need to reschedule to keep things compliant.
A modern browser on any device with a camera and mic. No app download required.
In most cases, yes — under current federal DEA rules for telemedicine prescribing of controlled substances. We'll walk through your specific situation at intake.
Not as a blanket rule. We follow federal and state requirements and, in some cases, request an in-person visit based on clinical judgment.
Moda, PacificSource, Regence BCBS, Cigna / Evernorth, Aetna, Providence, Multiplan / Claritev, First Health, First Choice, and Optum.
You can self-pay at our published rates. We provide superbills for out-of-network reimbursement.
No. MindHealth Psychiatry does not accept Medicaid, Oregon Health Plan (OHP), Apple Health (Washington Medicaid), or any Medicaid managed-care plan. Self-pay rates are available if you'd like to be seen without insurance.
Message us through the patient portal or ask your pharmacy to send an electronic request. We respond within one business day.
Follow-ups are scheduled with adequate time for review and discussion. Routine medication-management visits tend toward the shorter end; visits that involve therapy discussion, medication changes, or several topics tend toward the longer end.
Every 2–12 weeks depending on medication class, stability, and your preference.
Submit a written request through the portal. Records are released within 10–15 business days.
Yes. We follow HIPAA and Oregon/Washington state confidentiality laws. See our Notice of Privacy Practices below for details on how we use and disclose your protected health information.