Portal access, screeners you can take before a first visit, and straight answers on insurance, refills, and records.
Existing patients can message the office, request refills, view visit notes, complete intake or follow-up forms, pay invoices, and check upcoming appointments in one secure place.
First-time users receive an email invitation once a first visit is scheduled. Trouble signing in? Call (503) 395-4064.
Four validated, public-domain questionnaires used in adult psychiatric care. Each takes a few minutes. Print your results and bring them to a first visit, or just take a look to see whether something is worth a conversation.
These are screeners, not diagnoses. A clinical evaluation looks at the bigger picture and at what screening tools cannot see.
Book online from the scheduling page, or call (503) 395-4064. You will complete secure intake forms before the visit.
A comprehensive psychiatric evaluation covering psychiatric and medical history, prior medication trials, sleep, substance use, and current functioning. It is scheduled at extended length rather than in a brief slot.
Most plans do not require one. Some HMOs do, and we will help you obtain it at intake.
Oregon and Washington only. You need to be physically located in one of those states during the visit.
If you are temporarily out of state, message us. We may need to reschedule to stay compliant with licensing rules.
A modern browser on any device with a camera and microphone. There is no app to download.
In most cases yes, under the federal telemedicine rules currently in effect. A full diagnostic evaluation comes first, including validated rating scales and a check of the state prescription monitoring program.
Not as a blanket rule. We follow federal and state requirements and, in some cases, request an in-person visit based on clinical judgment.
Moda, Regence BlueCross BlueShield, PacificSource, Providence, First Choice Health Network, MultiPlan, and select Kaiser Permanente plans (PPO, Added Choice, and Dual Choice).
Call the office for current self-pay rates. We provide superbills for out-of-network reimbursement.
No. We cannot bill Medicaid, the Oregon Health Plan, Washington Apple Health, or any Medicaid managed-care plan. Self-pay is available if you would like to be seen without insurance.
Yes. We verify your benefits before you are seen. If you are uninsured or self-pay, you are entitled to a Good Faith Estimate under the No Surprises Act. See the timelines and what to expect.
Message us through the patient portal, or ask your pharmacy to send an electronic request. We respond within one business day.
Your first follow-up is about a week after the initial visit. While a dose is being adjusted we meet every two weeks, then monthly once you are stable.
Follow-ups are scheduled with adequate time for review and discussion. Routine medication-management visits tend toward the shorter end; visits involving medication changes or several topics tend toward the longer end.
Submit a written request through the portal. Records are released within 10 to 15 business days.
Yes. We follow HIPAA and Oregon and Washington state confidentiality laws. The Notice of Privacy Practices below describes how we use and disclose protected health information.
Call the office and you will reach a person who can look at your file.